Why is new profile unlisted when email is attached?

+4 votes
132 views

Jennifer Arrington created a profile (per my recommendation) and it appears it is Gregory-7059.  She tells me that she is awaiting approval to “volunteer” so that she can add more relatives.

I would like to approve her account, but I don't understand why it is unlisted.  Does she need to confirm her email address to be listed?  I know her email is added since I added her to my trusted list and it points to this profile and shows her image.

Note her profile shows this message:

WikiTree profile: Jennifer Arrington
in WikiTree Tech by William Foster G2G6 Pilot (106k points)
edited by William Foster

2 Answers

+7 votes
 
Best answer
This is not a bug at all.  Some new members inadvertently change their privacy level to unlisted and some have no idea how they did it.  I actually track all the Unlisted that have volunteered (they may or may not be confirmed, but usually have been) and send them messages to help them take care of these privacy issues.  

To my knowledge there is no automatic unlisted privacy level when a guest member signs on as default is usually yellow privacy level.  If you find members with this unlisted problem, please send their WikiTree ID to me or one of the other Greeter Project Leaders and we will work with them.

Thanks, Cindy
by Cindy Lesure G2G6 Pilot (113k points)
selected by Deb Durham
+6 votes
William, it used to be that any WikiTree member could approve a new member and I'm sure that has not changed, but what has apparently changed is our ability to get to the new member's profile page where we can do it.  That is because all living persons who are not already members are automatically assigned Unlisted privacy, which is a very recent change in order to comply with the EU's new requirements.

Please edit the tags in your question to more quickly bring this to the attention of those who can make whatever software changes are needed to permit you to approve her.  You can remove the tech_help and unlisted_profiles tags because nobody follows those, and add sysops and bugs and greeters as three new tags.

The recent privacy changes have wide ranging effects on other functionality that need to be addressed.  Thank you for bringing this one to the forefront.

EDITED TO ADD:
You can forget changing the tags as I recommended above!  I just checked her profile and discovered that she has already volunteered.  She also signed the honor code.  Note that the Unlisted notice says that she is now a member (so you don't have to approve her) and that she needs to change the privacy on her profile because members are not permitted to have unlisted profiles.

Can you write to her and walk her through changing her privacy level?  If not, we need to get a greeter to do it.
by Gaile Connolly G2G6 Pilot (908k points)
I've sent her an email with directions already.  But there is a bug here that should be tracked down still, even if we can work around it.
William, I just posted a new question to alert the greeters to the need for them to guide new members through the need to change their privacy levels and I suggested a solution to the problem that requires a software modification, so I'm not sure when - or even if - that will be done.

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