I’m not receiving any of the emails to confirm my account email.

+5 votes
Im not getting my Emil’s from you to confirm my account or email. I’ve even changed my email 3 time and still no emails
WikiTree profile: Phyllis Jordan
in WikiTree Tech by Phyllis Jordan G2G Crew (310 points)

1 Answer

+7 votes
Best answer

Hi Phyllis, I just posted a comment on your profile about the confirmation email from WikiTree.

Hi Phyllis, Thank you for the note and question on the G2G Forum!

I see you have not used the email sent to you to complete your account and profile set up by adding your tags and tag comments and volunteering.

The confirmation for WikiTree comes to you as an email, so you may need to check your inbox and spam folder. If you cannot find the email, a new confirmation email can be generated at E-mail confirmation problems.

 The other option is to Click here to go to your Home Page to finish adding tags, tag comments and volunteering by clicking the add tags and volunteer button at the bottom.

 You can only work on your profile until you add tags, volunteer and are confirmed a full member.

David - WikiTree Greeter

by David Selman G2G Astronaut (1.3m points)
selected by Susan Laursen
I am not receiving an email confirmation. I have submitted a new email and have been waiting over 6 hours. I seem to have duplicate profiles, My original sign-up was Hill-10614 in 2014 and it lists 760 contributions and has my profile picture shows the accurate badges.  Hill 46671 is my new profile. Thanks for helping in advance. Kelly Hill
I've forwarded your request to info at wikitree dot com asking them to help you.

Hi Kelly, I removed your email address from your comment since WikiTree and the G2G Forum are public and can cause you to receive spam. WikiTree has excellent privacy controls, but that won’t protect you and your family if you publish your personal information or the information of your living family members. I see Kay has answered your question on the two accounts and profiles that you created and sent a request to the Team. You also can remove the email address from Hill 46671 and then merge it into your older account and profile Hill-10614. Changes on the process of becoming a member have changed since you originally joined and I see the How to Use WikiTree message was posted on your profile of Hill 46671. I suggest you wait until the Team has merged the two accounts and profiles for you.


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