Trying to change my email address.

Question

Hello

From a FAQ answer to someone else they said to contact this address for help.

My name is E. G. Park (Earl Park) 2557

I have changed my email address from  to

and can not log in to make the change would you please make this change to my account so I can access my WikiTree.

If this is not the way to do this please let me know at my "new" email address:

thanks

earl park

Answer 1

Hi Earl, please remove your email addresses from your question as this is an open forum and you could get unwanted spam.

See: Help:E-Mail Addresses

If you still have a problem logging in contact info@wikitree.com

Comments

OK   I removed my email address from the post.  Now how do I get your and every ones suggestion to reply?

Answer 2

You will need to contact info at wikitree dot com for assistance. You should also remove your email address from your question for privacy purposes and avoidance of spam.

Comments

I tried your suggestion and have had no response from them.  Still waiting

Thanks for trying to help

earl

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They are quite busy, but will get to you eventually

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you are right it has only been 3 and a half hours, I am sorry I will hang in there, ha...

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Well today is 7 sep 2018 that email I sent to wikitree dot com back on 23 Aug 2018 I am still waiting for a response.  You said they were busy but how long should a person wait?  I deeply appreciate all the volunteer help but is there someone that works there out there?

earl

Answer 3

Earl, if you are having a problem with your account and e-mail address then you need to send an e-mail to info at wikitree dot com.