Why can I not post info on Luther Keene 1805-1902 Allan Clemons @ [redacted]@outlook.com

+2 votes
Maybe I am stupid , but when I click "edit' ',it has no effect, the post continues to show my E-mail . Allan Clemons
WikiTree profile: Luther Keene
in The Tree House by
[Email address Removed]

An Email will be sent to you even as a guest if you filled in your email address.
No E-mail with  7-digit code was ever sent to me despite my best efforts. Guess I will take my extensive Keene  historical records & put them away again. Too bad!!! Allan Clemons
Try GMail or check your spam settings. Sadly, some providers view wikitree email as spam.

3 Answers

+1 vote
Best answer

Allan, your latest comment, "... how can the mistake be repaired?" came from your member account.  That can only happen if you are logged in. 
Congratulations!  You have accessed your account.  Now you can proceed to volunteer, etc, as described in other responses here, and soon you will be able to edit Luther's profile.  yes

by Herbert Tardy G2G6 Pilot (549k points)
Thanks to whomever gave me the Best Answer star!

Allan, if that was you, I hope it doesn't mean you are disconnected from your account again.
If I have a member account it is news to me. I am still unable to edit the Luther Keene  profile. When I try, it  directs me to "sign up for new account". I have wasted enough time  today, will try again in a few days. unhappily yours, Allan Clemons
+7 votes
Hi Allan, doesn’t look like you’re a full member yet, you need to complete registration process.

Also, can you remove your email address from the post please, this is a public forum and you could get spam from posting you address. Just click edit in the bottom right of your post!


by Lizzie Griffiths G2G6 Pilot (109k points)
Dear Lizzie: Your WELCOME! seems rather hollow. I have tried to register for two days. I finally received two passwords. Neither one will work. Site also says that I am already registered under my E-mail. If so, why will the system not let me in? EXASPERATED! Allan Clemons
Allan, please send an e-mail to info@wikitree.com.  That is where the people who can resolve your account issue live.  They might see this thread, but you will get help faster by going directly to them.
+2 votes
Hi Allan, Thank you for your interest in WikiTree and Luther Keene-99.  You can register to become a member of WikiTree here:  https://www.wikitree.com/index.php?title=Special:Userlogin&type=signup

One advantage of becoming a registered member is when you are logged into your WikiTree account, you will no longer see the advertisements.  Yeah!  Welcome to our one world family tree.  Kitty
by Kitty Smith G2G6 Pilot (514k points)
No matter what I do, I cannot seem to get a temporary password from you people ! Allan Clemons . P.S.
I forwarded your message to the sysops.  They should be able to help you out.  Sorry about the confusion.
How can my E-mail be on a registered account if you will not give me an account?????? Allan Clemons.
You people have sent me two passwords in the past 24 hours. Both have been tried.-- message comes back "incorrect password" . Don't know how you have any subscribers. Your sign up seems impossible !! Allan Clemons.

You at least had a Guest account when you asked this question yesterday.  Is this you?  https://www.wikitree.com/wiki/Clemons-1192

You might need to e-mail info@wikitree.com to resolve your password issue.

To: Herbert Tardy: I was unaware that I had a  guest account. I still was unable to post info on Luther Keene. If true, why can I not register as a regular member? Passwords E-mailed to me are rejected as incorrect.  This is almost as bad as dealing with the government! Allan Clemons.

All accounts begin as Guest accounts.  You upgrade them by adding Tags and volunteering, which triggers the greeters to confirm you as a Family Member account.  Then, by signing the Honor Code, you can further upgrade your account to full Genealogist member status.  You will not be able to edit Luther's profile until you complete the process. 

Please e-mail info@wikitree.com to sort out your login issue.




It's possible the email you registered with had a typo so the passwords aren't working.  email info@ and we'll get you helped.
I have already answered  the question about my E-mail but will try again. I have had the same E-mail address for five years, and it has always worked perfectly. I have entered it over a dozen times with the same result. If it was entered incorrectly in the beginning, how can the mistake be repaired? Hopefully, Allan Clemons.   P.S. I have tried to contact info@wikitree.com. &get no response.

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