No, this isn't the same as an unresponsive manager, but, like you point out, if you don't want to manage the profile, but you want to improve it, you can ask to have the profile opened. It must fit the requirements for it to be opened, though.
Sherry, when the profile is opened, I'll let you know. (HOPE I remember! haha!)
And you're welcome! Always happy to help fellow WT'ers!
Natalie