Multiple Orphan Profiles get stuck during merge

+3 votes
65 views

I have been working on Data Doctor Challenge and have done multiple merges, as well as proposed many that have been completed.  I have found some Orphan profiles that seem to be the same, but the merge is stuck saying that someone else is doing a merge.  

I have verified that all of the ones that are stuck have the same parents.  Some have children on one profile, some don't, but I don't think that should be stopping the merges when the parents are the same, if they exist.  I have merged successfully people that had one or more parents with a record that had no parents, so that didn't seem to stop others, same thing with children.

After waiting 24 hours, nothing has changed.  Any help in understanding this problem would be appreciated.  These are some that I have tried recently and all of them are getting the same message about merge in process.

https://www.wikitree.com/wiki/Benge-30

https://www.wikitree.com/wiki/Benge-297

https://www.wikitree.com/wiki/Unknown-130569

https://www.wikitree.com/wiki/UNKNOWN-137405

https://www.wikitree.com/wiki/Carver-1695

https://www.wikitree.com/wiki/Carver-1696

https://www.wikitree.com/wiki/Robinson-8742

https://www.wikitree.com/wiki/Robinson-19033

Thanks Linda.

in The Tree House by Linda Peterson G2G6 Pilot (451k points)
retagged by Eva Ekeblad

1 Answer

+6 votes

The way you have set up the pairs in your question does not make it entirely clear if those with the same LNAB are those to be merged - or if there is one other profile lurking in the shadows for each of them. However, I took a look at the two Robinson women, who were indeed "Clear duplicates".

I had the same "already in progress" message when I tried to merge. There are farly often questions about these "stuck" merges. I do not know what the bug is, and I think staff is aware of it.

But as an ordinary user you can "unstick" it yourself, by first setting it as a rejected match, then removing the rejected match - and finally proposing the merge again.

I did that with Ms DeSilver, born Robinson and the merge went through. If you do this with the three others you'll get the hang of it.

by Eva Ekeblad G2G6 Pilot (392k points)

Thank you for a great work around.  I had reviewed the other questions about Stuck Merges, but no one had given any explanation.  Your method worked GREAT!!!   I have all of these merges completed, as well as a few others that I had found.

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