Not able to upload Photos; last one uploaded on 7th Sept. "Browse" unresponsive.

+1 vote
90 views
in WikiTree Tech by Christine Schwarz G2G Crew (740 points)
I am having the same problem with the browse just giving a little shake but not connecting to anything.  Is there any other way to upload the images?
This should be fixed now.
Thanks it seems to be fine again now. I also uploaded some by clicking around the edge of the browse area until it got better.

2 Answers

+1 vote
I am having the same problem. Since yesterday, there has been no response whatsoever when I click the "Browse" button in trying to reach my computer desktop in order to upload a photo to a profile page. This is the case for all of my profile pages. When trying to add attachments to documents other than on WikiTree, there is no problem with browsing my desktop.  Does anyone know what the problem is or how to fix it? Thanks.
by Philip Wesley Conn G2G Rookie (230 points)

there have been a few previous posts about it ( e.g., https://www.wikitree.com/g2g/680562/cannot-upload-images ). The sysadmins are looking into it.

Thank You; Glad something is being done ... thought I was the only one with this problem.
Hmmm, I’ve uploaded a few in the past week. No problem. But being a non-techie, I’d have no idea what’s gong wrong with other folks. Have seen this problem crop up here frequently.
Thanks for your insight and indication that the problem is being addressed.
0 votes

Someone discovered that clicking around  (not on) the Browse frame on the upload image page, and eventually you will likely find a spot that works.  It did work more than once, just have to keep clicking to find a spot.

I only have to do this in Firefox,  in IE I can click on the Browse Frame.

by Chris Hoyt G2G6 Pilot (848k points)

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