Locked down profiles

+5 votes
124 views

I have a line in the Fann surname for which I have data to add, but they all are locked down, unsourced profiles. It looks like they may be dormant? 

Something about the privacy setting?

I might even be related surprise

WikiTree profile: Willie Kelton
in Genealogy Help by Fann Fann G2G6 Mach 4 (45.3k points)
retagged by Michael Stills

1 Answer

+4 votes
 
Best answer

Hi Fann Fann,

As you have noted, these profiles appear to be managed by a Profile Manager who is no longer working on WikiTree.  And yes, their Privacy Setting prohibits contributions by someone who is not on the Trusted List

However, you still need to attempt to contact that person as a first step and see if you can gain access to make the change, either through the Trusted List or by being added as a Profile Manager.

Start the process for the Unresponsive Profile Manager and be sure to include a message about not seeing any contributions by the PM in over 6 months.

Good Luck

by Michael Stills G2G6 Pilot (394k points)
selected by Fann Fann
Thanks. I did send a direct message, just in case the person wants to return. I figured 24 hours would be sufficient before further escalation. Thanks again.

ff
Yes, sadly we are only able to edit WHITE locks unless we are PM or on the trusted list. You can tell from the color on the third from the right or so column. It shows the lock color.
Fann, the link Michael gave you to the Unresponsive Profile Manager process will have the amount of time you're supposed to wait.  I'm not sure I remember it correctly, but think it's a week.  24 hours is not sufficient.  Not everyone checks their email daily or has time to respond immediately, plus there's the time zone differences that must be allowed for.
Right. I'm good. Actually, what I meant is that I would wait 24 before doing anything like a Unresponsive Profile Manager request, in case the person is going to respond to the direct private email.

That's what I would want, if the profile(s) were mine. Thanks for setting expectations - too bad, it affects a small cluster of profiles that early indications show them easily sourced.

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