What can be done if WT is unresponsive to Unresponsive Manager Requests?

+4 votes
107 views
I put in Unresponsive Manager Requests about 6 weeks ago for 7 profiles with 3 different managers. 2 of profiles for one of the PMs were opened up about a month ago, but despite several follow-up email inquiries to info@wikitree.com, there has been no action on the other profiles and I have received no responses to my emails to info@wikitree.com.

What can be done if WT is unresponsive to Unresponsive Manager Requests?
in WikiTree Help by Chase Ashley G2G6 Pilot (122k points)
retagged by Ellen Smith

3 Answers

+4 votes
 
Best answer
I sent Paul an email and asked him to follow-up with you.  Thanks!
by Eowyn Langholf G2G Astronaut (1.4m points)
selected by Lynda Crackett
Thanks, Eowyn.
+3 votes
You’ll need to file an “Unresponsive Wikitree Admin Request” to solve that one.  Ha!
by Anonymous Nagel G2G6 (8.5k points)
+1 vote
It is possible that the other managers did respond when contacted by the Administrators and are no longer unresponsive. If that is the case you need to start the process again.
by Dale Byers G2G Astronaut (1.2m points)
Respond how? To Whom? The PMs haven't respond to me and they haven't taken any action on my requests. (I am just trying to get on the Trusted Lists so the profiles (for which I wrote and sourced the bios) get on my Watch List.) And shouldn't WT have told me if the PMs had responded to WT? As it is, I am left in the dark and have to assume that nothing has happened.

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