Mergers e not allowed until gedcom completes

+4 votes
139 views
There are two profiles of me.  I made a second one after having issues with my account.  I  tried to merge them, states" merger not allowed till geocom had completed Downloading.  I uploaded in May 2018.?

 Can someone help please and thank you ,

Becky
WikiTree profile: Rigdon-585
in WikiTree Tech by Becky Stokley Hayes Hayes G2G1 (1.2k points)
edited by Ellen Smith

3 Answers

+3 votes
Hi Becky,

No worries, it happens. You can email info@wikitree.com and they can help you.

Mindy
by Mindy Silva G2G6 Pilot (633k points)
+3 votes
Hi Becky, had this happen to someone else last fall.

Go to your GEDCOMs Page and click on the GEDCOM file name you loaded in May.  If the GEDCOMpare Report appears with no names follow Mindy's suggestion, something is stuck in the system. If names appear, was your name and data in the GEDCOM file you ran through GEDCOMpare?  If no, follow Mindy's suggestion.

If yes, we may have a fix.

If you Accepted a Suggested Match to your present Profile you have 2 possible Options.

First: Click on the Compare button on the row where you name appears and select Remove Match and follow the instructions.

Second:  Click on the Compare button on the row where you name appears and select Edit and complete the import.  Here you can choose not to add any data from the GEDCOM file and or delete what you don't want imported in the text edit box.  You will still have to probably do some work on the Profile after this to clean it up.  GEDCOMpare imports have a tendency to mash the data and sources.

Now I am not sure when using either option if the system is updated immediately, I believe this is the case, or if this is done by a system maintenance routine run sometime during the night.  If you still cannot merge immediately after performing either of the above options, wait 24 hours and try again.

If after 24 hours you still cannot merge, follow Mindy's suggestion. ;)

Good luck.
by LJ Russell G2G6 Pilot (179k points)
+4 votes
Hi Becky - this should be fixed now.
by Eowyn Walker G2G Astronaut (1.8m points)
Thank you!! There is a notice on the profile that says "can't do any mergesuntill 10/ 21, is that still the case?. I had a lady from adoption Angel as well as DNA matches 3rd ve ou sin to both stayed parents. This has been confirmed ×3.  Thank you.
I still can't put my Gedcom up my profile will not allow any merges.this has not been resolved.  It's been 6+ months. If it can't be fixed please let me know . I have no other alternative as it will not let me put it on.

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