Create an improved way to add in-line citations to text.
There are several problems with the current ref tag inline citation system, including (1) the fact that it is difficult for many new WT users to learn to use and (2) the fact that if (as is currently recommended) the full citation (with link) is inserted in the text in the first place the citation is used, the text becomes very bulky and difficult to read and edit in edit more.
As a possible solution, I suggest that edit mode have a separate window (which you could cause to pop up over the regular edit window) where you would put all the full citations. The full citations would not go in the regular edit window (although WT would continue to support that capability). You would not have to use ref tags in the citations window but would need to specify a defined term for each citation you add. Include a button to alphabetize the citations in the citation window by the defined term. To add a citation reference to the text, you would open up the citation window, find the desired citation, and drag and drop the defined term to the desired place in the text, which would insert the proper ref tags for the selected citation definition. The final appearance of the profile in viewer mode would be the same as if the full citation had been inserted in the text where first used or all the full citation definitions were put at the bottom of the profile but hidden by span tags.
The key benefits would be: (1) eliminate the need for users to learn/use ref tags, (2) eliminate the distraction/bulk of having full citations appear throughout the text in the edit window, and (3) provide the user with a easily searchable, all in one place, source citation list to use to select source citations from for use in the text.