Find My Past Census Images problem

+2 votes
57 views
While researching on FMP tonight, I have downloaded & saved a couple of census images for England without any problems, but now when I view a different image, the right hand side of the page is cut-off excluding the occupation, birthplace & some page/folio details.

Has anyone else come across this before ?
asked in Genealogy Help by Vivian Egan G2G6 Mach 4 (47.1k points)

2 Answers

+2 votes
I have, I just refresh and it usually works. Sometimes it’s because they are doing maintenance, and it pays to leave it for a while.
answered by Marion Poole G2G6 Pilot (185k points)
+1 vote

I reported a problem with Find My Past earlier today I was having problems with parish record images but some others were fine.

If you need to report contact support@findmypast.co.uk

answered by Hilary Gadsby G2G6 Mach 4 (40.7k points)
Thanks Marion & Hilary

It's still happening this morning, but when I go into "Report Image problems" I can then view & save the full image.

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