Problem with WikiTree X?

Question

Is there a problem at the moment with WikiTree X?

Fro some reason, when I try to add a profile from FamilySearch it comes back with "No data found. To use WikiTree X, start on an external web page that has person data, such as a FamilySearch Tree profile."

I've used it before and it's always worked - has anyone else had any issues?

Comments

Andrew, can you share a FamilySearch URL that doesn't work for you?

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This one doesn't work for me:

https://www.familysearch.org/ark:/61903/1:1:SG6W-YMW

Would someone else mind trying it?

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Andrew, that FamilySearch record works in 2 of the 3 options available to WikiTree X: it works on the Update Existing and Add New option but fails on the Create Related option. At least for me. Is that what you're seeing too?

Answer 1

Hi George, I used to have a similar problem when I had the wrong FamilySearch page on screen.  You have to have the information for the specific individual on screen.  For instance, if I want to use WikiTree X for the info on son Nelson in this census record:  "United States Census, 1880," database with images, FamilySearch(https://familysearch.org/ark:/61903/1:1:MF35-HW8 : 15 August 2017), Selden A Smith, Readfield, Kennebec, Maine, United States; citing enumeration district ED 102, sheet 378A, NARA microfilm publication T9 (Washington D.C.: National Archives and Records Administration, n.d.), roll 0482; FHL microfilm 1,254,482.

I have to double click Nelson so that his info is listed on the screen.  Then WikiTree X can draw the info on Nelson from the record.  

Comments

I know what you mean. However with my browser when I click on the detailed page it still fails to load the information.

I have just upgraded my Chrome to the latest version so maybe that is why it has stopped working.