why is there sometimes a window to explain a rejected match or unmerged match & sometimes not?

Question

A while back, the brilliant addition of a window to explain why a set of duplicate profiles weren't ready to be merged or weren't actually duplicates was implemented.  Does this window only come up when you're changing a proposed merge? I frequently look for duplicates & then set rejected matches and unmerged matches as appropriate, in addition to proposing merges.

I just realized when I rejected a match recently that I wasn't given a window where I could write my reason why. I don't think I've been offered a window to provide an explanation except for proposed merges for a while.

Is there a glitch, or am I just misremembering something? (again, <sigh>)

Thanks,
Liz

Answer 1

ahem. Someday I'll READ all of the answers before going ahead and posting. Yes, I'm misremembering.

An explanation is required only when changing from a proposed merge, so that's the only time the window comes up (see the Best Answer for this related G2G question).

Cheers, Liz

Comments

I still really dislike that distinction. I think an explanation box should be available at any stage in the process.

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I agree!  Especially when someone removes a match... that's really hard to catch!

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We don't even record a history item when matches are rejected and there was no prior proposed merge. Those are common and often the mistmatch is obvious to any human being. But, you could always post a comment explaining it.

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yup, I add comments when _I_ make the change (like Fred, I have to re-research why if I don't). However, with no record & no comment, nothing shows on my feed & I miss changes that I need to address (such as new managers who don't quite understand how collaboration works and continually remove proposed merges & matches that clearly are for the same person). Cheers, Liz

Answer 2

I believe there should always be the option to leave an explanatory note.  I've often rejected matches of profiles without dates based on dates found on the profile of a sibling, or on the profile of someone two generations off in either direction.

If someone asked me why I rejected it months later, I'd have to start the family scavenger hunt all over to find my own reasoning.

Comments

I agree with Fred.

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Me, too! (I agree with Liz, Jillaine, and Fred -- it would be highly desirable to be able to include a comment when adding an unmerged match.)