Deleting obsolete email address [closed]

+3 votes
83 views
I added an active family member some time ago. She has forgotten her password. However, she no longer uses or has access to that email address so cannot receive a new password from WikiTree . I cannot change the email address in her profile so she is locked out. How to resolve?

Tx
WikiTree profile: Patricia Hayden
closed with the note: Answered
in WikiTree Tech by Ronan Costelloe G2G Rookie (250 points)
closed by Jillaine Smith

1 Answer

+4 votes
 
Best answer
Hi Ronan,

Send a message to info -at -wikitree.com and we can help.  Thanks!
by Eowyn Walker G2G Astronaut (1.6m points)
selected by Maggie N.

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