Cannot login. I registered about 3 hours ago and entered family tree. Login details not accepted

0 votes
323 views
I registered about 3 hours ago and entered my family tree details. I logged out but now cannot log back in using the e-mail and password I registered with. The system indicates that my e-mail address or password are not valid.
in WikiTree Tech by

Ah, well, when log in time is here it has to be the exact same email and password used to register.  Even a typo can bar the door, or a different email. 

1 Answer

+3 votes

First try here; https://www.wikitree.com/wiki/Help:Passwords.

If that doesn't work, the best option is to email info @ wikitree.com (remove the spaces).

by Steve Harris G2G6 Pilot (431k points)

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