Photos being uploaded upside down [closed]

+5 votes
156 views
I need some help.

I have tried 4 times to upload a photo for the (52 Photos - week 38) Celebrations prompt, BUT it keeps showing up upside down and there is no way (on wikitree) to turn it around.

When I received the original file of photos they were all upside down so I corrected them them all to be right side up and saved them with new names.

SO WHY are they still showing as upside down when I upload them to Wikitree and how can I fix this? This is very frustrating!!  Thanks.
closed with the note: answer found
in WikiTree Tech by Robynne Lozier G2G6 Pilot (833k points)
closed by Robynne Lozier
What software are you using to edit these photos?
Microsoft Paint!!
Robynne .. if you want to email them to me, I'll right-side-up them all and send them back (or upload them to a space page, whichever is easier).
That's a wonderful offer.

You might be able to reduce the email burden if Robynne gives you links to the images she has uploaded here.

The problem may have been accidentally solved, but no one gave a complete answer. The key is to make any change to your photo other than simply rotating it before uploading. See https://macmad.org/blog/2019/06/how-to-upload-images-right-side-up/ 

4 Answers

+4 votes
This happened to me last night too! When you click on view original image, it is right side up. Strange!
by Peggy Watkins G2G6 Mach 6 (67.9k points)
+5 votes
It happens because your phone, camera or computer is smart and knows which way up a photo should be. It shows you what it thinks you want to see. Wikitree isn't that smart. You need to put the image on a computer, make sure it's the right way up and then copy it. The new image should load onto the tree the way you want it.
by C. Mackinnon G2G6 Pilot (246k points)
Robynne says she has done that.

That's almost right. After rotating the image so it looks correct in your photo software, make any trivial change that affects the pixels in the image -- adjust the contrast, make a small crop, etc. Then when you save and upload the image, all will be well.

+3 votes

I've come across this profile https://www.wikitree.com/wiki/Johansen-1169 with an upside-down photo.

Whether it was uploaded like that I dont know, but when you click on the picture to see it full-size it's no longer upside-down.

by Lars Hachmann G2G4 (4.5k points)
It's upside down to me on my computer.
+2 votes
Gaile suggested that I upload a photo upside down - which I did and guess what - it shows up on the page the right way up.

Have no idea what happened,, and I am a little scared to upload another photo for this weeks prompt - but will try and find a pic.

So I am closing this question - for now.
by Robynne Lozier G2G6 Pilot (833k points)
I'm not 100% sure of this explanation, but for what it's worth ...

The idea occurred to me that it is possible that your computer is what's doing the "smart" stuff, taking a file that is really right side up and turning it upside down because of some setting in the file.  If that is so then if you take a file that your computer thinks should be displayed upside down, it just might really be right side up.  So … the file that your computer shows as upside down is really just fine the way it is for use in other places and it is your computer that's the bad guy here.  

If my wild guess is right then there is probably a setting somewhere in your graphic editing program or maybe in your operating system that you can make to force the computer to stop trying to do your thinking for you, but I have no idea what it is or where it could be.  

One thing you might try, just to see what happens … if you have a different graphic viewing or editing program, take an image that displays upside down in the one program and open it in a different program and see what it looks like.

Bottom line is that I'm clueless … just instinctively found an empirical solution on a lucky guess.

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