I realize this is not an Ancestry forum... [closed]

+4 votes
219 views
...but I know WikiTree members include lots of Ancestry users.  Is anyone but me experiencing multiple annoying problems lately?  I have a large tree (around 11,000) and Ancestry is loading hundreds of hints per day onto my tree, most of them wrong, but the &%^$#  "ignore" button is not working.  Nor can I access the galleries much of the time.  This is happening even using Chrome, one of the two (!) browsers they claim to support.
closed with the note: not of ongoing interest
in Genealogy Help by Living Kelts G2G6 Pilot (549k points)
closed by Living Kelts
I've been having various issues for a few months now. Often I have to reload the page and yes, it is annoying. For now, I just skip the ignore button because it doesn't work for me either.
Julie, I have been having the same problems. I checked the Ancestry.com message board a couple of days ago and found that others are, also, but there were some who were not so it is only affecting some users. Someone suggested it may be just on just one of their servers. (Lucky us.) It is very annoying not to be able to "ignore" the incorrect hints. I hope they get the glitch corrected soon.
I have been on Ancestry a lot with no problems.  FamilySearch images of documents were slow or not coming up and even the indexed information was scant.  Maybe it is just the family I am working on.

2 Answers

+4 votes
I haven't been on much lately but I've seen other people saying similar things on some of the Facebook groups.  Apparently it's been having issues.
by Lisa Hazard G2G6 Pilot (264k points)
+4 votes
Not that particular problem but I have been getting internal server error and inviting me to join when I am already a member. I also have noticed Dna matches linking to trees other than the one associated with the Dna with no message of this tree is managed by username with the person who administrators their Dna being indicated. Their support people are useless and do not get that there is a rather serious and major database foul up going on.
by Anonymous Crewe G2G6 Mach 1 (10.9k points)

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