Lost access to email for account.

+1 vote
70 views
I recently changed internet providers and lost access to the email that I use for my login. Now I can't log in, and I can't find any instructions on how to remedy this.
in WikiTree Tech by

2 Answers

+3 votes
 
Best answer
Email info@ wikitree.com for assistance.  Explain your problem, and they will be able to help you.
by Ros Haywood G2G Astronaut (1.2m points)
selected by Christine Daniels
+4 votes
Anonymous, if you know your old email address and you still know your WikiTree password, there is no reason why you can't login - you just have to enter that email address as your login name.  After you login, you can edit your profile and change your email address in it.  From then on, you'll use your new email address as your login name.

If you don't know either the old email address or your WikiTree password, then you'll have to take Ros' advice an write to the info address.
by Gaile Connolly G2G6 Pilot (836k points)

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