Merge Stuck in process [closed]

+1 vote
47 views

When trying to merge two profiles, I keep getting this message, "...is already in progress by another user. If it is not completed in five minutes, you can complete it."

It has been 25 minutes since anyone did anything to either profile. What can we do to get it unstuck? One profile is Holmes-9021. The other profile is listed in URL.

WikiTree profile: Israel Holmes
closed with the note: Answer solved the problem
in WikiTree Tech by S Willson G2G6 Pilot (120k points)
closed by S Willson

1 Answer

+4 votes
 
Best answer
This is a known problem that they can't seem to find.  Reject the merge, then propose it again and it should go right through.
by Linda Peterson G2G6 Pilot (451k points)
selected by S Willson
Thank you. It wasn't even really in process. I rejected the two profiles as a match and initiated merge again.
Glad it helped.  I have had the same problem. Usually the reject and re-propose works and it goes right through with no time delay.

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