Help:When a Member Passes Away

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Categories: Sysop Help

These are instructions for WikiTree Team Members to follow. If you know someone has passed away and you need help, contact the team at info@wikitree.com. See Death of a Member for more information.

Contents

Step 1: Open Watchlist

Go to their Watchlist from the link at the bottom of their profile. Call up their entire list so you can see it on one page. If it's larger than 2,000 profiles ask for Chris's help. Some server-side tools can make the following process easier.

In a separate window, follow these steps.

Step 2: Transfer Management

If we have contact with a family member, ask them if they would be willing to become the Profile Manager of the profiles that the late user was managing. You can check the Trusted List for the late user's profile to see if they have active family on WikiTree.

If you have someone, go to Special:ManagerChanges. Enter the late user's ID to act as them. Then select the "replace yourself" option. On the next page enter the e-mail address of the family member. Select all the profiles and proceed.

After you have transferred management, remove the late user from all Trusted Lists using Special:TrustedListChanges. Enter the late user's ID to act as them. Select the "remove" option. Enter the late user's e-mail address. Select all profiles and proceed.

If you don't have someone to manage the late user's profiles, we need to delete the private profiles. See Docs:Clearing a Watchlist.

Step 3: Confirm Empty Watchlist

Make sure that the Watchlist is empty.

Step 4: Deactivate Account Profile

Make sure that their profile has a status indicator by the death date to indicate the person is non-living (anything selected other than "still living").

Also remove the e-mail address.

Add the Memoriam template in the biography.

Then save the changes and confirm that they saved correctly.



This page was last modified 00:07, 30 August 2018. This page has been accessed 406 times.