Project: Mentors

Categories: WikiTree Help | Mentors Project

Mentors Project
The mission of WikiTree Mentors is to improve the overall quality of WikiTree by answering questions about the website and encouraging members with helpful suggestions.
When a Mentor Intervention Request is submitted, they provide guidance and instruction to help reconcile the situation.

... someone who is good at looking at both sides of a situation.

A Mentor is ...
  • ... a Wiki Genealogist who has signed the Honor Code.
  • ... a member who joined WikiTree more than 3 months ago and has at least 1500 contributions.
  • ... familiar with the WikiTree tutorial pages.
  • ... a trustworthy volunteer who tries to see the best in difficult situations.
  • ... knowledgeable about WikiTree principles and procedures and knows how to find answers to questions.
  • ... able to communicate with guests and new members in a friendly, helpful manner.
  • ... a positive and helpful presence in the G2G Forum.
  • ... has not been involved in a mentoring situation or had a referral badge or been the subject of an MIR in the past 3 months.
mentor.gif
See the badge report for the full list of members.

Contents

How to Join

Are you interested in the Mentors Project?mentor.gif

Goals

Mentors ensure that members are receiving the help they need by performing each task designated in our combined list of duties (see below). From our Honor Code: "We assume that mistakes are unintentional when others make them and ask for the same understanding."

Task List

Mentors

  1. Respond to any replies that are generated by follow-up messages in a timely manner.
  2. Maintain any correspondence regarding Individual mentoring
  3. Help members who seek help through the mentor listings on the Contact a Mentor page
  4. Volunteer to help with New Member Help requests as they come in
  5. Mentor members who would benefit by a few days of one-on-one help when assigned through Mentor Intervention Requests
  6. Monitor G2G and answer questions
  7. Keep your section of the Mentors Sandbox up to date with notes on your mentees

Leader Mentors (Mentors who are also Leaders)

  1. Assigned to mentor Yellow Referral badge recipients
  2. Assigned to mentor Red Referral badge recipients previously evaluated by Experienced Level Mentors and Rangers to have shown a pattern of abuse.
  3. Acts as Helper in the Informal Mediation process..
  4. Acts as Mediator in Formal Mediation process.
  5. Monitor G2G and answer questions.
  6. Review and Evaluate case presented by Expert Level Mentor in Intervention Conflict Escalation, Mediation
  7. Keep the documentation for conflict escalations up to date with notes on who you're mentoring / mediating.

Leaders / Project Coordinator

  1. MIR Tracking
  2. Assign MIRs and NHRs
  3. Keep Mentor Sandbox updated / archive concluded entries
  4. Make sure that badged/blocked members are entered correctly in Problem Members Doc (PMD)
  5. Keep the Ranger Cheat Sheet synced up with current badge holders
  6. Remind Mentors to update their sandbox sections, etc.

Referral Badges

  • Yellow Referral badges are awarded to members who are being mentored or are in the Mediation Process. Their mistakes are unintentional but are taking longer to resolve.
  • Red Referral badges are awarded to members who have not responded well to all attempts at mentorship, have been blocked at some point for vandalism and are under review for temporary or permanent account suspension.

Helpful Resources

  1. The WikiTree Help Index or Help Category list helpful How To's.
  2. How to Use WikiTree
  3. Search the G2G Forum and find answers to your questions.
  4. Contact a Mentor for any issues you may be having.
  5. Don't WikiTree While Angry




This page was last modified 02:38, 24 August 2021. This page has been accessed 17,059 times.