Project: Mentors

Categories: WikiTree Help | Mentors Project

Mentors Project
The mission of WikiTree Mentors is to improve the overall quality of WikiTree by answering questions about the website and encouraging members with helpful suggestions.
When a Mentor Intervention Request is submitted, they provide guidance and instruction to help reconcile the situation.

A Mentor is ...
  • ... a member who joined WikiTree more than three months ago and has at least 1500 contributions.
  • ... familiar with the WikiTree tutorial pages.
  • ... a special volunteer who sees the best in every member/situation and can keep a clear head.
  • ... a Wiki Genealogist who has signed the Honor Code.
  • ... knowledgeable about WikiTree principles and procedures and knows how to find answers to questions.
  • ... able to communicate with guests and new members in a friendly, helpful manner.
  • ... a positive and helpful presence in the G2G Forum.
  • ... has not been involved in a mentoring situation or had a referral badge or been the subject of an MIR in the past 3 months.
See the badge report for the full list of members.


How to Join

Are you interested in the Mentors Project?mentor.gif


Mentors ensure that members are receiving the help they need by performing each task designated in our combined list of duties (see below). From our Honor Code: "We assume that mistakes are unintentional when others make them and ask for the same understanding."

Task List


  1. Respond to any replies that are generated by follow-up messages in a timely manner.
  2. Maintain any correspondence regarding Individual mentoring
  3. Help members who seek help through the mentor listings on the Contact a Mentor page
  4. Volunteer to help with New Member Help requests as they come in
  5. Mentor members who would benefit by a few days of one-on-one help when assigned through Mentor Intervention Requests
  6. Monitor G2G and answer questions
  7. Keep your section of the Mentors Sandbox up to date with notes on your mentees

Leader Mentors (Mentors who are also Leaders)

  1. Assigned to mentor Yellow Referral badge recipients
  2. Assigned to mentor Red Referral badge recipients previously evaluated by Experienced Level Mentors and Rangers to have shown a pattern of abuse.
  3. Acts as Helper in the Informal Mediation process..
  4. Acts as Mediator in Formal Mediation process.
  5. Monitor G2G and answer questions.
  6. Review and Evaluate case presented by Expert Level Mentor in Intervention Conflict Escalation, Mediation
  7. Keep the Problem Members page up to date with notes on who you are mentoring

Leaders / Project Coordinator

  1. MIR Tracking
  2. Assign MIRs and NHRs
  3. Keep Mentor Sandbox updated / archive concluded entries
  4. Make sure that badged/blocked members are entered correctly in Problem Members Doc (PMD)
  5. Keep the Ranger Cheat Sheet synced up with current badge holders
  6. Remind Mentors to update their sandbox sections, etc.

Referral Badges

  • Yellow Referral badges are awarded to members who are being mentored or are in the Mediation Process. Their mistakes are unintentional but are taking longer to resolve.
  • Red Referral badges are awarded to members who have not responded well to all attempts at mentorship, have been blocked at some point for vandalism and are under review for temporary or permanent account suspension.

Resources On-Site

  1. The WikiTree Help Index or Help Category list helpful How To's.
  2. Search the G2G Forum and find answers to your questions.
  3. Contact a Mentor for any issues you may be having.
  4. Don't WikiTree While Angry

Resources Off-Site

  1. An Introduction to WikiTree on YouTube.
  2. How to Create and Edit a Profile on WikiTree on YouTube.
  3. How to Merge Profiles; a basic tutorial on YouTube.
  4. How to Add and Delete Photos on YouTube.
  5. Splitting a GEDCOM in Brothers Keeper on YouTube.
  6. Contributions Widget for blogs on YouTube.
  7. Family Tree Widget for blogs on YouTube.
  8. WikiTree How To Videos on Pinterest.
  9. Google + WikiTree videos.

Project Pages

This page was last modified 19:50, 8 September 2020. This page has been accessed 15,323 times.