Project: Mentors

Categories: WikiTree Help | Mentors Project

Mentors Project
The mission of WikiTree Mentors is to improve the overall quality of WikiTree by answering questions about the website and encouraging members with helpful suggestions.
When a Mentor Intervention Request is submitted, they provide guidance and instruction to help reconcile the situation.

A Mentor is ...
  • ... a member who joined WikiTree more than three months ago and has at least 1500 contributions.
  • ... familiar with the WikiTree tutorial pages.
  • ... a special volunteer who sees the best in every member/situation and can keep a clear head.
  • ... a Wiki Genealogist who has signed the Honor Code.
  • ... knowledgeable about WikiTree principles and procedures and knows how to find answers to questions.
  • ... able to communicate with guests and new members in a friendly, helpful manner.
  • ... a positive and helpful presence in the G2G Forum.
mentor.gif
See the badge report for the full list of members.

Contents

How to Join

  • Post an answer in this G2G post letting us know you are interested and one of the project leaders will get in touch.
  • Add Mentors to your list of followed tags in the G2G for updates and information about the project.
  • Review the Levels of Experience below and inform one of the Project Leaders what duties you feel comfortable performing.

Goals

Mentors ensure that members are receiving the help they need by performing each task designated in our combined list of duties (see below). From our Honor Code: "We assume that mistakes are unintentional when others make them and ask for the same understanding."

Task List

Mentors

  1. Post Day 2 messages to new members (if you are part of the Messengers group that does this)
  2. Respond to any replies that are generated by follow-up messages in a timely manner.
  3. Maintain any correspondence regarding Individual mentoring
  4. Listed on Contact a Mentor public page as a contact point for any member who has questions and is seeking aid.
  5. Volunteer to help with New Member Help requests as they come in
  6. Mentor members who would benefit by a few days of one-on-one help when assigned through Mentor Intervention Requests
  7. Monitor G2G and answer questions
  8. Keep your section of the Mentors Sandbox up to date with notes on your mentorees

Leader Mentors

These tasks are for Mentors who are also Leaders:

  1. Assigned to mentor Yellow Referral badge recipients
  2. Assigned to mentor Red Referral badge recipients previously evaluated by Experienced Level Mentors and Rangers to have shown a pattern of abuse.
  3. Acts as Helper in the Informal Mediation process..
  4. Acts as Mediator in Formal Mediation process.
  5. Monitor G2G and answer questions.
  6. Review and Evaluate case presented by Expert Level Mentor in Intervention Conflict Escalation, Mediation
  7. Keep the Problem Members page up to date with notes on who you are mentoring

Project Coordinator

  1. MIR Tracking
  2. Assign MIRs and NHRs
  3. Keep Mentor Sandbox updated / archive DONE entries
  4. Make sure that badged/blocked members are entered correctly in Problem Members doc
  5. Keep Ranger Cheat Sheet synced up with current badge holders
  6. Remind Mentors to update their sandbox sections, etc.

Referral Badges

  • Yellow Referral badges are awarded to members who are being mentored or are in the Mediation Process. Their mistakes are unintentional but are taking longer to resolve.
  • Red Referral badges are awarded to members who have not responded well to all attempts at mentorship, have been blocked at some point for vandalism and are under review for temporary or permanent account suspension.

Resources On-Site

  1. The WikiTree Help Index or Help Category list helpful How To's.
  2. Search the G2G Forum and find answers to your questions.
  3. Mentors Tips; these tips are a collection of ideas from Mentors, Leaders and experienced Members. If you have a helpful tip, pass it on to a Mentor and we'll add it here.
  4. Contact a Mentor for any issues you may be having.
  5. Don't WikiTree While Angry

Resources Off-Site

  1. An Introduction to WikiTree on YouTube.
  2. How to Create and Edit a Profile on WikiTree on YouTube.
  3. How to Merge Profiles; a basic tutorial on YouTube.
  4. How to Add and Delete Photos on YouTube.
  5. Splitting a GEDCOM in Brothers Keeper on YouTube.
  6. Contributions Widget for blogs on YouTube.
  7. Family Tree Widget for blogs on YouTube.
  8. WikiTree How To Videos on Pinterest.
  9. Google + WikiTree videos.

Project Pages



This page was last modified 14:20, 16 October 2017. This page has been accessed 9,257 times.