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Proposed Change (Modest) - Closed Account Review

Privacy Level: Public (Green)
Date: [unknown] [unknown]
Location: [unknown]
Surname/tag: accounts conflict_escalation
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Draft text for proposed revised process for closed account review (the last step in the Conflict Escalation process). This draft is meant as a modest change to the existing process, reflecting how it was applied in its first use, and incorporating changes suggested in the G2G discussion of its first use. It requires, as much as possible, that both sides of a case be compiled before posting the review to G2G, allows for only limited discussion consistent with the finality of account closure, and eliminates reference to publishing 'everything' about the case.

For more information, and to comment on this proposal, please see G2G Proposal question.

Tardy-26 18:47, 24 August 2020 (UTC)

Proposed Help Text

Public Review of Account Closures

If you have your account closed you can request a public review.

Your account will not be reopened. Account closures are permanent. Requesting a public review is something like a Freedom of Information request. It's a way of sharing information with the WikiTree community about how our process works.

Mentoring and mediation is done privately to protect the individuals involved and prevent conflicts from escalating unnecessarily. See Conflict Privacy. If you suspect that the process was not fair, you can have your case made public. Information will not be shown to you privately, but shared on the G2G forum for everyone to see.

In a public review, we post a summary on G2G. We may include quotes from private messages and emails that you have written, with sensitive details and information about others removed. Only your name will be included.

We will provide you an advance copy of our summary, and you will be expected to provide a reply for inclusion in the G2G post. Your reply makes up a crucial part of the public review process, so your request for review is considered incomplete until you provide the reply or a written statement that you decline to reply. We will not post the public review question on G2G until your request is complete as just described. This is a one-time message, not a debate. We will post your reply verbatim if possible, but we reserve the right to edit your reply to protect the privacy of other members and third parties. No comments or answers regarding your particular case will be allowed, because the case is permanently closed. However, general suggestions for improvement to the Conflict Escalation process will be welcome.

Mentors, Mediators, and Team Members will not reply publicly or privately about mentoring or mediation anywhere other than the G2G review thread. If someone wants to discuss the case, e.g. on a social network or via email, we will point to the review thread and comment there if necessary.

To emphasize, a public review will never result in an account being reopened. It is just a way to allow the community to judge whether our Conflict Escalation procedure needs to be changed.

Note that some Terms of Service violations and other cases with legal implications may not be handled in the same way as other community problems.

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