Help:Account Deactivation

Categories: Conflict Help | Account Help

Account deactivation is a temporary hold on the editing permissions for a member's account.

An account may be deactivated:

• By request if a member is planning an extended absence and suspects that their account password has been or could be compromised.

• Automatically if our automated software identifies a suspicious pattern of edits from an IP address.

• When a Mentor or Mediator has been unable to reach a member. If the member's WikiTree email is going to a spam folder, account deactivation may be the only way to reach them.

• During Formal Mediation or after a Mediators Council Decision.

A Profile Sticker may be placed on the account to inform other members that the member is unavailable.

If your account has been deactivated and you don't know why, email info@wikitree.com for clarification.

This page was last modified 20:41, 27 September 2022. This page has been accessed 960 times.