How do I reject a suggested match when comparing my GEDCOMPare possible matches? I can't find a reject button.

+3 votes
263 views
in WikiTree Help by Fran Byrnes G2G Rookie (260 points)
recategorized by Ellen Smith

1 Answer

+8 votes
 
Best answer

Next to each suggested match is a black button labelled "COMPARE". Click on that button to show the comparison of the details from your GEDCOM with the suggested existing profile. At the top of the left-hand column of the comparison are 2 buttons next to each other - one labelled "MATCH TO ..." and the other labelled "REJECT ...". If the existing profile does not represent the same person as the one in your GEDCOM, press the button labelled "REJECT ...".

by Paul Masini G2G6 Pilot (395k points)
selected by Jamie Nelson
This should not be the accepted answer as the question clearly states there is "no reject button". I'm trying to do a GEDCompare and have this same problem. There is only one button showing: "match". So without the reject button I'm never going to get through this endless list. Also, there are way too many terrible matches to click/compare. And is there a way to upload a screenshot to show you there is 'no reject button'? Help!

Follow-up: I created a new GEDCOM for the one single person that was having the 'no reject button' problem (ie no husband, no kids, etc). With this new gedcom the 'Suggested Matches' was now only 4 and all 4 had the needed "Reject Button". After rejecting the 4 suggested matches the Add button was finally displayed. Seems there is a software problem going on here.

Hi Jeanette. To get attention, it may be a good idea to start a new separate question.

You can upload a screenshot to a page of Melanie Paul's:

https://www.wikitree.com/index.php?title=Special:UploadPhoto&page_id=36662753

After you've done that, you can insert it in a G2G post using the G2G editor icon that looks like a picture of mountains with the sun, but it's easier just to post the link to the photo page.

Hello Jeanette,

Paul's original answer is correct, the part of that answer which must be emphasized is 'At the top of the left-hand column of the comparison' - there is only 1 reject button.

I assume that the original poster either had the same problem as yourself or just couldn't find the button, sometimes if the name and id are short the reject button is alongside the 'match to' button.

Since Hannah had family, i assume that you started off with a child or spouse and then moved down the list to Hannah - then there is no match button to click as you say. Instead you have to click on a Compare button - which is alongside a suggested note.

The reason you didn't have the problem when you only had Hannah in the GEDCOM is that the GEDCOMpare process can not assign any existing profiles as her relatives or other profiles in the GEDCOM. It would have created 'Add an Unrelated Person' profile for her, that is why once you had created that profile you had to add her spouse and son afterwards.

There is also another possibility - you uploaded the GEDCOM and before going through the manual process of checking the GEDCOMpare report, you changed the family relationships of any of the family members contained in that report. If you do that you have to click on the 'Refresh Suggested Matches' before looking at the report.

Hey! Thanks for the feedback but there truly was no "reject" button anywhere on the page. I tried with other family members on the same Gedcom and everyone had the same problem, no "reject button". I deleted the Gedcom and am uploading it again as my 2 other Gedcoms worked fine. Maybe a new upload will fix the problem. And thank you for showing me how to upload a photo because in cases like this a picture is worth a thousand words!

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