Liz,
Since 2009, when 23andme released Relative Finder, the most emotionally charged issue that gets reignited on a regular basis is the issue of privacy and making information public.
From my observations and experience, generally speaking, the culture and attitudes at FTDNA is completely different than AncestryDNA and 23andme. At FTDNA, you have to agree to make information available to your matches, but you don't agree to make this information available to the general public. This is not a requirement on AncestryDNA or 23andme.
My most recent contacts at AncestryDNA told me they submitted their DNA after seeing an ad that said AncestryDNA will tell you if the family stories of having a Native American Blood is true(Ancestry). They had no idea about the genealogical features. 2 out of the 3 had no problems uploading their RAW DNA to www.gedmatch.com , but they are in their 70's and can't figure out how to do it.
23andme is more extreme, there has always been significant emotional exchanges regarding this subject on their forum. Some exchanges were so bad the participants suspended and posts removed. 23andme decided not to make segment information available as part of DNA relatives because of a vox article that told how the DNA service revealed a family secret that "RESULTED IN TUMULTUOUS TIMES THAT HAVE TORN MY[HIS] NUCLEAR FAMILY APART"".Of course, similar stories then began to be published. http://www.vox.com/2014/9/9/5975653/with-genetic-testing-i-gave-my-parents-the-gift-of-divorce-23andme
About a year ago, I convinced a 2nd cousin that I have never met to take a DNA test, for the sole purpose of my using it for triangulation, He turned out not be related. This meant that someone close to him MIGHT have lied and this troubled him. He asked that I not reveal this information and I will not.
Later, I discovered the non-paternal event occurred on my side but he indicated that he does not want to go through this again, so asked me, for now, to keep his name out of anything related to DNA testing.
I have been able to narrow down, using 3 DNA kits, including his, the identity of the person who should have been listed on my grandfather's birth certificate. It should not be a requirement to directly identify the individual test takers or discard evidence just because NON-RELATIVES don't have access to the results.
I explained it to my family existing and newly discovered this way, A DNA Cousin who should have been a Descendent of a common great-grandfather, according to DNA testing, is not related , and he would prefer not to have his name revealed.
3 first cousins of my father, who we never knew about, are DNA Relatives and are in their 70's. They now know that a grandparent withheld the fact he or she fathered another child, while they were married to someone else.
Another yDNA match narrows down the identity if the grandparent who fathers a child and kept it a secret but also does not want his name revealed publicly.
Any family member can submit their own DNA tests to verify most of what has been presented but non-family members can not.
I have absolutely no documentation to refute the certified birth certificate of my grandfather and don't have permission to reveal the names of the DNA testers to prove its is wrong, at least to anyone outside the family.
I marked the biological father on my grandfather's profile as DNA Confirmed. We should reveal as much information as we can but not more than we feel comfortable with.