Bonnie, you are not doing anything wrong. For more detailed information on profile managers, trusted list access and privacy settings, just look through the topics in the help index or ask for assistance here on the feed. You can ask any profile manager to bulk list you for ancestors and descendants of a particular line. Any profile that is set to the open privacy setting can be edited by a wikitree volunteer, but it is always courteous to make contact with the listed profile manager for conflicting information.