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why do I get a message tat a WT profile cannot be found
+6
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107
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I am learning how to use the relationship finder. The directions say to enter two IDs but sometimes i get a message that one or both of the IDs cannot be found. What should I do in that circumstance.
asked
Oct 30, 2020
in
WikiTree Help
by
Barbara Hays
G2G5
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5.5k
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2
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Best answer
Without knowing exactly what you had entered regarding the WikiTree ID, the best guidance/suggestion I can provide you with is to check out the following WikiTree G2G Post regarding the new WikiTree Copy ID feature.
https://www.wikitree.com/g2g/1122047/did-you-see-the-new-copy-id-feature
Good Luck!
~Brian Kerr
answered
Oct 30, 2020
by
Living Kerr
G2G6 Pilot
(
331k
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selected
Nov 12, 2020
by
Living Kerr
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+3
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The most obvious is that the ID is incorrect. Do you have an example which gives you the error?
If you want to make sure that you have a correct ID, use the new ID copy system. Make sure you only copy the ID itself (Name-number) and not the URL.
answered
Oct 30, 2020
by
Michel Vorenhout
G2G6 Pilot
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317k
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