How can my error be corrected

Question

Today I tried to add William Buckley as a son of (William) Buckley-1592 and Sarah Ann Taylor Buckley, Taylor-23995. Three possible hits came up so I checked them out and none were the same person but I accidently hit the wrong option and added William Buckley to another family. I believe it is Buckley-1403. This has the correct parents but is not the family unit he belongs in and I don't know if Buckley-1403 is the one I created or how to correct my error. Please help. Thank you

Answer 1

Hi Phyllis,

It appears that you have changed details for another profile. I will add a new profile for your William and reconnect the Buckley-1403 to the correct family.

Once I have finished you can adopt the profile so it becomes yours.

I have created Buckley-1594 and added your source image to that profile. I have orphaned it so you can "Adopt" it. I have also re-attached Buckley-1403 to his original family and message Lynne the profile manager so she can make sure everything is okay :-)

Cheers

Comments

Now that's service.  Thanks for taking care of the problem.