Hi T,
I'm so sorry that you have had a frustrating experience trying to connect to others here. I joined WikiTree a year ago and am also a seasoned web designer, but had absolutely zero knowledge or experience in genealogy or research. My experience here was the opposite of yours - I found many people here, with highly developed skills across a wide range of activities related to genealogy, who were falling all over themselves offering me help, support, and an incredibly valuable education that I am still continuing to gratefully receive.
Perhaps not too many people respond to posts within smaller groups, such as surname projects. I didn't even know anything about surname projects when I joined, so I started out by posting questions here, in the G2G forum, and received amazing responses - and amazingly fast, too. Although I still often come here with questions, I answer questions equally often, trying to give back a teensy bit of what has so generously been given to me here.
I certainly hope that this represents a turning point for you and you now begin to form friendships, as well as collaborative associations with the rest of us here.
Lest I forget, WELCOME to WikiTree!