Project: Greeters

Categories: WikiTree Help | Greeters Project


Greeters Project

Greeters welcome new Guests and confirm Volunteers for membership while we simultaneously protect our members from spammers. We also answer questions from our guests and new members and make sure they get the help they need to have a successful start on Wikitree.

A Greeter is ...
  • ... a confirmed member, at least 18 years old, who joined WikiTree more than one month ago.
  • ... a Wiki Genealogist who has signed the Honor Code and has made over 100 non-GEDCOM contributions.
  • ... a special volunteer who is able to communicate with guests and new members in a friendly, helpful manner.
  • ... able to edit a profile, post messages, and use e-mail.
  • ... someone who has a good understanding of WikiTree principles and procedures or knows where to find the answers.
greeter.gif

See the badge report for the full list of current Greeters.


Former Greeter Mags and former Greeter Leader Julie at RootsTech.

Contents

How to Join The Greeters project

Are you interested in the Greeters Project?

Additionally:

Goals

Greeters play a key role as the first contact for guests and new members. Our goals are to:

  • Make sure guests have a positive experience by welcoming them in a timely manner and providing information to familiarize them with the nature of WikiTree.
  • Confirm new members and help them find the tools they need to be successful and, when necessary, connect them with a mentor to make sure they have a successful start.
  • Protect Wikitree from spammers and vandals by engaging with guests and new members to make sure they are genuinely interested in genealogy.
  • Nurture our culture of being the most polite and friendly website on the Internet.

Task List

  1. Monitor the Volunteer Badge and Guest Activity feeds during scheduled shifts.
  2. Confirm sincere Volunteers as members with personalized messages, including links to the New Member How-To pages.
  3. Post welcome messages to Guests.
  4. Assist Guests who need help volunteering.
  5. Answer questions from Guests and Volunteers or direct them to someone who can help.
  6. Watch for Spammers and Vandals. Notify a Leader immediately when a block may be needed.
  7. Keep the Greeters Schedule current for your availability. Add '''Away''' next to your name for planned absences.
  8. Communicate with other Greeters regarding schedules and other topics through our Greeters Google email group. The e-mail address is wikigreeters-at-googlegroups.com, and the group can be found at Wiki Greeters Google Group.
  9. Familiarize yourself with the Space and Help pages frequently used by the Greeters and keep them handy for your reference.

Resources

  1. New Member Tutorials
  2. Help Index and Help Category - Many of WikiTree's most helpful links
  3. G2G FAQ - this is a list of commonly-asked questions on the G2G forum by new members and Guests, also a helpful reference page for Greeters
  4. Mentor Referrals
  5. Language Volunteers

Time Zone Helpers

  1. Time Zone Map
  2. Time Widget (clicking will take you off WikiTree; right-click to open in new tab or window)
  3. Another TIME WIDGET link
  4. World Clock Meeting Planner

Related Projects

Greeters Project Pages (members only)

  1. Sign In/Out Page
  2. How To Greet Guests On WikiTree
  3. Greeters Message Samples
  4. Greeters Post Confirmation Tasks Page
  5. Pre-1700 Greeters Sample Page

Greeter Communication

Use this email group for any and all communications with the Greeter Project members and leaders. The e-mail address is: wikigreeters -at- googlegroups.com, and the group can be found at Wiki Greeters Google Group.

Greeter Schedule

The Greeters Project now uses a GoogleCalendar for scheduling. Here is the link below.

https://calendar.google.com/calendar/r?mode=day&date=20190225T233535



This page was last modified 23:15, 22 May 2020. This page has been accessed 103,994 times.