Project: Greeters

Categories: WikiTree Help | Greeters Project | Functional Projects


Greeters Project
Greeters welcome new Guests and confirm Volunteers for full membership while we simultaneously protect our members from spammers. We also answer questions from our guests and new members and make sure they get the help they need to have a successful start on Wikitree.

A Greeter is ...
  • ... a full member, at least 18 years old, who joined WikiTree more than one month ago.
  • ... a Wiki Genealogist who has signed the Honor Code and has made over 100 non-GEDCOM contributions.
  • ... a special volunteer who is able to communicate with guests and new members in a friendly, helpful manner.
  • ... able to edit a profile, post messages, and use e-mail.
  • ... someone who has a good understanding of WikiTree principles and procedures or knows where to find the answers.
greeter.gif

See the badge report for the full list of current Greeters.


Greeter Mags and former Greeter Leader Julie at RootsTech 2016

Contents

How to Join The Greeters project

Are you interested in the Greeters Project?

Additionally:

Goals

Greeters play a key role as the first contact for guests and new members. Our goals are to:
  • Make sure guests have a positive experience by welcoming them in a timely manner and providing information to familiarize them with the nature of WikiTree.
  • Confirm new members and help them find the tools they need to be successful and, when necessary, connect them with a mentor to make sure they have a successful start.
  • Protect Wikitree from spammers and vandals by engaging with guests and new members to make sure they are genuinely interested in genealogy.
  • Nurture our culture of being the most polite and friendly website on the Internet.

Task List

  1. Monitor the Volunteer Badge and Guest Activity feeds during scheduled shifts.
  2. Confirm sincere Volunteers as full members with personalized messages, including links to the New Member How-To pages.
  3. Post welcome messages to Guests.
  4. Assist Guests who need help volunteering.
  5. Answer questions from Guests and Volunteers or direct them to someone who can help.
  6. Watch for Spammers and Vandals. Notify a Leader immediately when a block may be needed.
  7. Keep the Greeters Schedule current for your availability. Add '''Away''' next to your name for planned absences.
  8. Communicate with other Greeters regarding schedules and other topics through our Greeters Google email group. The e-mail address is wikigreeters-at-googlegroups.com, and the group can be found at Wiki Greeters Google Group.
  9. Familiarize yourself with the Help:Welcoming New Members page and keep it handy for your referral.

Resources

  1. New Member Tutorials
  2. Help:Welcoming New Members - Familiarize yourself with this page and keep it handy for your referral.
  3. Help Index and Help Category - Many of WikiTree's most helpful links
  4. G2G FAQ - this is a list of commonly-asked questions on the G2G forum by new members and Guests, also a helpful reference page for Greeters
  5. Mentor Referrals
  6. Greeters' Quick Reference
  7. Language Volunteers

Time Zone Helpers

  1. Time Zone Map
  2. Time Widget (clicking will take you off WikiTree; right-click to open in new tab or window)
  3. Another TIME WIDGET link
  4. World Clock Meeting Planner

Related Projects

Greeters Project Pages

  1. Greeters Project Members Page (members only)
  2. Check-in/Check-out Page
  3. Greeters Message Samples
  4. Quick Reference Page
  5. Pre-1700 Greeters Sample Page

Greeter Communication

Use this email group for any and all communications with the Greeter Project members and leaders. The e-mail address is: wikigreeters -at- googlegroups.com, and the group can be found at Wiki Greeters Google Group.

Greeter Schedule

Please contact Vicky with any requests or concerns about the schedule. Thanks!

Greeter Schedule - after 4 November 2018

WikiTree
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Sun Mon Tue Wed Thu Fri Sat
0000 12am 11pm 10pm 9pm 0500 4pm 6pm Open Dorothy
Sun 11pm CST
Open Open OpenOpen Open
0100 1am 12am 11pm 10pm 0600 5pm 7pm Open OpenOpenOpen Open Open Open
0200 2am 1am 12am 11pm 0700 6pm 8pm GillyGillyOpen GillyGillyGillyGilly
0300 3am 2am 1am 12am 0800 7pm 9pm OpenGillyOpenGilly Gilly OpenGilly
0400 4am 3am 2am 1am 0900 8pm 10pm Open OpenOpen Hilary Open Ludwig Open
0500 5am 4am 3am 2am 1000 9pm 11pm Open OpenJanet Hilary Open LudwigOpen
0600 6am 5am 4am 3am 1100 10pm 12am Open OpenJanet Janet Open Ludwig Open
0700 7am 6am 5am 4am 1200 11pm 1am Open Open Open Janet Open Open Open
0800 8am 7am 6am 5am 1300 12am 2am Open Open Open Open Open Open Open
0900 9am 8am 7am 6am 1400 1am 3am OpenOpen Norman Open Open Open Open
1000 10am 9am 8am 7am 1500 2am 4am Karen Tobo Open Open Open Open Open Open
1100 11am 10am 9am 8am 1600 3am 5am Hilary Open Open Open Open Open Hilary
1200 12pm 11am 10am 9am 1700 4am 6am Open OpenOpen Mary Open Cindy Shirley
Away til 15 Nov
1300 1pm 12pm 11am 10am 1800 5am 7am OpenShirley
Away til 15 Nov
Mary Richardson Mary Shirley
Away til 15 Nov
Cindy Shirley
Away til 15 Nov
1400 2pm 1pm 12pm 11am 1900 6am 8am Karen Butler Shirley
Away til 15 Nov
Mary Richardson Open Shirley
Away til 15 Nov
Open Open
1500 3pm 2pm 1pm 12pm 2000 7am 9am Karen Butler Mary Richardson Mary Open Cindy Open Open
1600 4pm 3pm 2pm 1pm 2100 8am 10am Open Mary Richardson Open Karen Butler Cindy Open Karen Butler
1700 5pm 4pm 3pm 2pm 2200 9am 11am Open Open Open Karen Butler OpenOpenKaren Butler
1800 6pm 5pm 4pm 3pm 2300 10am 12pm Vicky Vicky Vicky VickyVicky OpenOpen
1900 7pm 6pm 5pm 4pm 0000 11am 1pm VickyVicky VickyVickyVickyOpenOpen
2000 8pm 7pm 6pm 5pm 0100 12pm 2pm Open OpenOpenOpenOpen Open Open
2100 9pm 8pm 7pm 6pm 0200 1pm 3pm OpenOpen OpenOpen OpenOpen Open
2200 10pm 9pm 8pm 7pm 0300 2pm 4pm Carole Carole David S. David S.David S. David S. David S.
2300 11pm 10pm 9pm 8pm 0400 3pm 5pm DorothyOpen OpenOpen Karen Tobo Open Open
WikiTree
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GMT (UK)
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This page was last modified 00:22, 9 November 2018. This page has been accessed 91,995 times.